CUSTOM MADE / SHIPPED WITH CARE
Shipping & Returns
Every Butter piece is prepared with care and ships from Woodbury, New York. Enjoy free U.S. shipping on merchandise orders of $199 or more, or choose complimentary pickup at our Woodbury store.
Shipping
Orders ship from Woodbury, New York. Standard U.S. delivery is $10. Orders with a merchandise subtotal of $199 or more after discounts qualify for free shipping. Your cart shows how much more is needed to qualify, and available delivery options are confirmed at checkout. When your order is on its way, tracking details will be sent to the email address used at checkout.
Free Long Island store pickup
Complimentary pickup is available at our Woodbury store at 7911 Jericho Turnpike, Woodbury, NY 11797. Choose Free Long Island Store Pickup during checkout. Please wait for your ready-for-pickup email before visiting the store.
If something is not right
We want you to love your Butter. If your order arrives damaged, incorrect, or with another issue, please contact us promptly. Include your order number and clear photos when relevant so we can review what happened and help.
Contact ButterMade for your order
Butter pieces are custom made or customized for each order. Because of that made-for-you process, we are unable to accept returns or exchanges for a change of mind, preferred fit, or selection. Please review the product details, color, size, and embellishment choices carefully before ordering.
WE ARE HERE TO HELP
Questions before you order?
Send us a note before checkout and we will help clarify product details, sizing, or pickup.
Contact us